06 July 2010

With Regrets

I just went through what I thought is the worst week of my life.
But after these 2 days, using the word "ill-fated" would be exaggerating.

When I reach Asia Jaya everyday, the sun just starts to rise.
That feeling, not good at all.
My pc jammed everyday last week, except the day I took mc & didn't go to work.
Missed the earlier bus twice, as the bus is NEVER EVER punctual.
I miss 628.
In order to ensure I can definitely get on the earlier bus, so that I will not be late for work.
I have to be waiting down there at 6.25am
& I know one minute can make a huge difference.

I was so eager to blog about how hapless my last week was.
But now, I've forgotten what happened.
This is a good thing.
I think, this is how we grow up.
By getting used to all of this.

This week, I'm almost numb, & demotivated.
I was never motivated, at least not more than 2 hours.
I don't care how much they pay me, I just don't care.

I regret that I didn't take a nice long break before starting to step in working life.
Even though I kind of hate my job, I didn't regret taking it.
At least I learned something. Whatever.

I have to say.
The airline's customer service sucks to the max & back to the bottom.
A customer called to ask if we've received her letter concerning her refund.
She said she wrote in last month.
Guess what I had to tell her?
Me: I don't know anything about it. You have to wait for them to reply.
Her: But how long do I need to wait? & how do I know if they've received my letter?
Me: Because this is under another department. So, I really don't know anything.
I guess you just have to wait. Or if you're worried, you can write them another letter.
Or fill up our customer online feedback form.

It's like telling them to write in as many letters as possible to ensure they have got it through.
We are not allowed to give any phone number or whatever direct contact method.
They have to call, then we'll put a note, so that people at our end will get back to them within don't know how many working days, which most of them never did.

How splendid it must be.
That she did not get angry! Ha~
Well, I guess Australians are always with the huge range & big waves of emotions.
Not Singaporeans.

Kay, too tired for today. Nights.

3 comments:

-devilunoe- said...

wow.. i was thinking to work tat position too. ..

The Grey Empress said...

Try to apply lar. I think you can handle it. Of course at the beginning, you'll think you can't take it. But after sometime, it's actually okay. Now I'm okay already. But I get angry at the customers always when they are being ridiculous. 我也不是省油的灯噢! hahaha~

Mut Cui@Kayee said...

Aiyor.. at least you can still get back home before six, then can watch HK dramas, then get paid at the end of month.

but it's hard to imagine that you'll be handling phone calls for until you're 30 or 40. Hahahaha

"Halo. Why do you sound like aunty ar?" LOL

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